Urban Village has been at the heart of the SE5 and surrounding communities for seven years. In that time we’ve seen it all. The smiles when keys change hands, the bittersweet sadness when the moving van packs its final box, and the joy when an offer is accepted.
It’s no small feat for an independent estate agent to reach such a milestone. With the rise of online realtors, large group-led conglomerates in every corner of the country, and the fact we’re in the centre of the busiest and most competitive markets in the UK, we’re proud to have established our name as one of the most trusted estate agents in SE5.
But how did we do it, and still continue to do it?
On the occasion of our seventh birthday, we’d like to share just some of the reasons why sellers and landlords have chosen us to be their trusted partner in the selling or letting process.
High sale prices
The housing market is a volatile creature to tame at the best of times, but we’ve used our experience and expertise to achieve the highest sale prices in our local area on multiple occasions.
The benefits of an independent agency
As we’ve stated before, we’re an independent agency. We have the freedom to be able to tailor our offering to fit your needs, as it’s within our best interests to do so. We only get paid when we sell your house, so our energy isn’t misplaced; it all goes into getting the best for you.
With 35 years of collective experience, our knowledge of the industry and the local area is unmatched.
Low sale-fall through rate
To us, the hard work begins after the sale is complete, not to get to the sale itself! We negotiate the best price neutrally and maintain our commitment to you and your sale throughout. It’s because of this dedication that our fall-through rate is the lowest.
Expert tenant selection
Landlords as well as sellers have our dedication. Choosing to rent out your property, whether it’s a buy-to-let or your family home temporarily is a large risk. We mitigate those risks with our expert 100-point checklist to full vet prospective tenants - ensuring full compliance and protection for your property.
Five-star customer service
It’s a point of pride that we make our service as accessible and simple as possible. It’s something our clients value in what is already a stressful time. It’s why they decide to refer us and choose us again should they need it.
Hands on at every stage
The beauty of an independent estate agent is the ability to offer a truly bespoke service. We’re not bound by external forces, or ‘higher-ups’ with a set agenda - we genuinely want to see your sale reach its full potential.
We’ll advise and help with staging so to present your property to showcase its best features, providing the highest possible chance of a sale.
We’re Guild Property Professionals
Urban Village is proud to be a member of the Guild Property Professionals. This standard of excellence sets us above many in our area, and unlock potential buyers from across the country.
Trust is a vital element to any sale and this accolade gives many buyers and sellers the confidence to put their homes in our safe and capable hands.
Excellent communication
The most important part of any sale is communication. There are a lot of plates to juggle and deadlines to meet and for true peace of mind you need to be informed of any changes, every step of the way.
Punctuality
Our pink bikes are famous across SE5, and for good reason. These aren’t a gimmick; we’ve seen the traffic on our streets and decided that if we were to make any appointments, we need a sleeker, more efficient mode of transport to ensure we arrived on time.
Plus, they help us to keep our carbon footprint down, something which all estate agents should be aware of in our particular world climate.
Clear, fair fees
When people sell their homes, the one thing they talk about is the fees. Transparency is one of our values, and when we disclose our fees, that is the price. There are no hidden costs that appear at later stages, nor do we over-inflate or alter our costs once the proposal has been drawn up.
With our vast well of experience and expertise at your disposal, we are offering excellent value for money.
The past seven years have been a journey, full of joyful moments and happy clients - and we wouldn’t have it any other way. We’ve proven time and again that we have the knowledge and expertise to provide the selling experience you deserve, and we plan to continue doing so for another seven years - and beyond.
Our local knowledge and personal touch makes us a popular choice as we’ll market your property to the tenants you’re looking for. Discuss your plans with our expert team today; contact info@urbanvillagehomes.com.